I bought 6500 email addresses that they guaranteed would all be valid and even offered to replace the ones that came back invalid. I went back and forth with them on price and finally decided to do it.
I don't use a bulk email server and instead sent out independent emails one by one. After sending 18 of them, over half came back undeliverable. 3 were businesses that hadn't been in business for years. The biggest red flag was that there was a HUGE percentage of @aol.com addresses which I haven't seen in decades.
I contacted them for a refund, they said that if I could show an undeliverable rate of over 10% they would happily refund me. I sent out an email blast and 15% of them came back undeliverable. I sent Matt Waechter email@example.com a screen shot of the 15% rate. He never responded.
4 more emails and 2 voicemails later he still hasn't responded.
I now have to go through the 90 day chargeback process because Matt refuses to uphold his end of the deal. Do yourself a favor and don't do business with Exactdata!
Product or Service Mentioned: Exact Data Email Marketing Service.
Reason of review: Bad quality.
Monetary Loss: $750.
Preferred solution: Full refund.
I didn't like: Worthless info sent to me.